Music Magpie; my personal experience and review

Personally I have used Music Magpie a couple of times to make a few ££ from old dvds that we no longer watch and have never had any problems before. So when we decided to sell our Xbox and the games we thought “save the hassle” and sell through them again. They offered us £100 for the Xbox and £20 for the games. 

I checked the Xbox worked, loaded it up and checked each game to make sure they were all fine. Then I reset the machine to get rid of all our accounts and settings, packaged it (really) well and waited in all day for collection (by their courier). 

A few days later I receive an email from them saying the disk drive doesn’t work and we were offer a revised amount of £10!

I gave them a call and said I had tested it before posting and it was fine, if it no longer works it was damaged by their courier as was it not insured? To which they queried whether I had any proof it was working before I sent it? Had I video’d it working including the serial number of the Xbox? No I hadn’t, so my only option was to have them send the xbox back. To be fair it didn’t cost to have it returned, but I did have to wait in again for the courier. 

I received the Xbox back and tested it myself, with both a DVD, a bluray and an Xbox game and it works perfectly fine. 


Here it is running off the disk with no problems at all!

So my question is: was an error made by Music Magpie? Or is this some way to make extra money? If I had agreed to the revised figure I would have had £90 less and they would have a fully functioning Xbox!!

So just a warning to use this company at your peril, I cannot be sure whether they were trying it on or whether this was a mistake, but I would recommend my followers again using Music Magpie but if you do; always keep a record of your devises working before you send them off!

What do you think? Were they trying to scam me, or was it an honest mistake? Have you had any experience with Music Magpie?

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